Process
Seven steps. Zero improvisation.
Quality doesn't come from good intentions — it comes from a fixed sequence, a signed-off glossary, and people who are accountable at each step.
- 01
Brand interview
30 minutes, structured: brand personality, banned expressions, target customer, reference competitors. Output: interview notes and the glossary's field structure.
- 02
Glossary & tone rules
40–60 entries: terms, tone rules, banned phrases. You sign it off — it becomes the acceptance standard for everything that follows.
- 03
Constrained first draft
AI-assisted drafts generated under glossary constraints, with a full generation record. Speed here buys time for the steps that actually need humans.
- 04
Human brand edit
A senior brand editor rewrites line by line for tone, culture and conversion logic. Every edit is tagged with a reason — tone, culture, fact, SEO, or legal flag.
- 05
Native-speaker spot check
An in-market native reviewer checks at least 20% of the content. Findings flow back into the glossary, so the same issue never appears twice.
- 06
Client confirmation
You confirm every line in a shared doc. Two revision rounds included; the glossary settles any disagreement, not taste.
- 07
Launch checklist
Currency, price formats, sizes, dates, addresses, meta titles and descriptions, image text — checked line by line, signed off before anything goes live.
Four quality mechanisms
The mechanisms that make a fixed timeline safe.
Glossary first
The signed-off glossary is the acceptance standard. Disputes return to the table, not to taste.
Tagged edit reasons
Every human edit carries a reason code. That record becomes your brand's localization knowledge base.
Native spot checks
Booked per project, only after your deposit. At least 20% coverage on every engagement.
Two-round cap
Two revision rounds included, then a published rate card. Fixed scope protects your budget and our calendar.